Terms of Use – Website Policy and Shipping Policy

introduction

The ZETAFUR website, is a site for selling tailor-made and designed pet accessories and their owners.
Purchase through the Website is subject to the terms set forth in these Terms and Conditions and this Policy Document, which is stated in the Terms of Use for convenience and applies to all genders equally.
The mere request to purchase the product on the website constitutes a statement from the customer who has actually read, understood and agreed to the policies and policies. This document constitutes a binding contract between the customer and ZETAFUR.

Purchase

The site allows the customer to easily, easily and safely purchase the products through the Internet.
The product can be purchased at any time until the inventory is finished, ZETAFUR’s consent to supply the product is contingent on the fabric models available at ZETAFUR warehouses upon order. You may have the customer contact you from ZETAFUR managers who will be conditioned to sell the product in a different fabric or design style – for the customer’s choice.
The purchase on the site is via credit card through a Pay Pall account. The transaction will be approved and executed in practice, after receiving approval from Pay Pall.
The price of the products on the site includes VAT.
ZETAFUR reserves the right to stop marketing and selling the product at any time, and to deny a purchase right on the site, at its discretion.
Prices change from time to time and the price on the website is the definitive and final one.

Supply

The customer chooses the method of shipment and pays extra payment for the shipment, according to his choice.
The products will only be sent to the same customer’s address when requesting the purchase on the site and the products cannot be collected from ZETAFUR or from anywhere else independently.
The products will be shipped from ZETAFUR up to 14 business days from the date of purchase and the estimated time of arrival for the customer is according to the nature of the delivery choice and according to the times of the delivery company.
The manner of shipment will be in accordance with the customer’s choice and ZETAFUR is not responsible for the delay or delay or non-delivery of the products and is not responsible for damage caused by the sending body.
The responsibility for the shipment only applies to the shipper (loss, theft, damage).

Secure and Secure Delivery is recommended.

Safety and Use Instructions

The product is not a toy and is not edible, use is at the customer’s sole responsibility.
To save the product, follow the laundry instructions on the product tag.
The packaging is not for children and should be kept away from them.
Pay attention and make sure the dog is not allergic to the fabric types.

Cancellation of transaction and returns

Product received by the customer

The customer may request to return the product and purchase another or receive a refund if the product is in its original and closed packaging, the product is not opened and not used and if the original invoice is attached and will notify it within 14 days of receipt of the product. All in accordance with and subject to the provisions of the Consumer Protection Law.
At each cancellation, cancellation fees will be set at the maximum rate set by law and plus the shipping cost to the customer.
Return and product shipping costs will be at the customer’s expense only.
Product purchased and not yet received from customer

The transaction can be canceled by contacting “Contact Us” on the ZETAFUR website. The matter can be contacted for up to 48 hours from the date of the customer’s purchase request.
Cancellation of the transaction will be valid only after receiving an email from ZETAFUR confirming the cancellation request.

All in accordance with and subject to the provisions of the Consumer Protection Law.

Shipments

Business days are from Sunday till Thursday
An invitation to receive on Friday-Saturday, Christmas Eve, will be considered an invitation received on the next business day.

Business days of shipment arrival time do not include the business days of product preparation time (up to 14 days).

You choose 2 shipping options:
Israel Post Shipping is registered at a cost of NIS 15 – for regular shipping up to 2 kg
For mail delivery Israel registered over 2 kg – 20 NIS for shipping

Shipment arrives up to 14 business days. (In accordance with the Israel Post Declarations)

Payment for international delivery will be calculated according to the country in which you live, you can see the price table on the website, at shipping policy. 

Secure and Secure Shipping is recommended. Extra charge for insured delivery.

Intellectual Property

All Intellectual Property Rights in the Website are the exclusive property of ZETAFUR and may not be copied, reproduced, distributed, displayed, published or otherwise used in any way from the Website, product description and content, logo, images and product designs and website – unless expressly agreed to in writing by ZETAFUR .

Customer Service

ZETAFUR Here at your service, any inquiries using the “Contact Us” means on the ZETAFUR website will be answered with attention.

ZETAFUR Customer Club

By joining the ZETAFUR customer club, you will be asked to accept marketing messages on new products or promotions on the site. If you approve, you can always remove yourself.

The information you provided will only be used by ZETAFUR and will not be passed on to other parties.

Interpretation and enforcement of these By-Laws or any action or dispute arising therefrom shall be conducted in accordance with Israeli law only and the exclusive jurisdiction will be held by a court in one of the Tel Aviv-Jaffa or Haifa districts.

Last updet on 1.10.2021